Hey earthlings, please do spare a few minutes going through our terms and conditions before placing your orders. Feel free to email us at Twistale@hotmail.com if you have any queries regarding the following.
Apparels
All apparels under the collection are absolutely brand new unless stated at flea market.
Only place order if you are serious about purchasing it and able to make payment within 24 hours.
Deadbuyers will be black listed.
Do mail us to clarify your doubts about the item by mailing us at twistale@hotmail.com
We try to provide the most accurate measurements of the apparels. Most of our items fits UK8, 10 size XS/S/M
Send the ordering form only once and not multiple times if you've yet receive our replies. as this will only slow things down. Don't worry, we'll reply you asap.
Payments
Sales are based on first payment basis.
Strictly no haggling and trades.
If you are interested in any of our items, do fill the ordering form with your name, email and items name in the comment box.
Payment invoice will be send to you asap. After receiving the invoice, please make your payment transaction within 24 hours.
After transaction is made, please fill up the following and email us at twistale@hotmail.com
Name:
Home Address:
Collection no. and item no. you transferred for:
Amount transferred:
Date and time of transaction:
Reference number:
Your account number and account type:
ibank nick: (if using ibanking)
Bank Account available for transfer:
POSB SAVINGS 170-26133-0
Postage Prices/Delivery
Once payment is verified, we will send a confirmation email to you and will proceed to send out your item within 2-3 working days, unless otherwise stated.
Prices stated on the site are inclusive of normal postage.
Any register postage will be an additional of $2.24 on top of the item price.
Registered postage are highly encourage as it's a much safer option. Registered mail comes with a tracking number and registered article number will be given upon request. We will not held any responsible in any way if your item(s) go missing via normal mail.
Return Policy
Goods sold are not refundable/exchangeable.
We check out item for defects before mailing them out, if in any way, you spot any flaws, do email us in the following format.
Name:
Item:
Flaws:
If possible, do snap a photo of the flaw and mail it to us.
Partial refund will be given for minor flaw
and exchange/full refund will be given for a major one.
Twistale reserves the right to amend the Terms and Conditions at any time.